PRIVACY POLICY OF SYNVALL

1. Who We Are
Synvall is a virtual dating application and website (https://synvall.com) operated by Nuxell Group LLC, which is responsible for the processing of your personal data. We are committed to protecting your privacy and ensuring the security of your information.

2. Data We Collect

• Data you provide: username, email, date of birth, profile photos, description, preferences, etc.

• Technical data: IP address, device identifiers, browser type, logs.

• Usage data: interactions within the app (messages, likes, matches, activity).

• Payment data (if applicable): billing information processed by payment providers. We do not store full credit card numbers on our servers.

3. Purposes of Processing

• To provide the service (profile creation, matching, messaging).

• Authentication and security.

• Product improvement (analytics, A/B testing).

• Commercial communication (if you have given consent).

• Legal compliance and fraud prevention.

4. Legal Basis

• Contract performance (use of the platform).

• Consent (marketing, non-essential cookies).

• Legitimate interests (security, service improvement), where permitted by law.

5. Data Sharing with Third Parties

• Technical providers (hosting, analytics, payment processing).

• Authorities, when required by law.

• In case of acquisitions or corporate reorganizations, data may be transferred as part of the transaction (with prior notification where applicable).

6. Data Retention
We retain your data for as long as your account exists or as needed for the purposes described, or to meet legal obligations. Certain data may be retained longer if required by law.

7. Your Rights
Depending on applicable law, you may have the right to access, rectify, delete, object, restrict, or port your personal data. To exercise these rights, contact us at support@synvall.com. We will respond within the legally required timeframes.

8. Cookies and Tracking Technologies
We use essential (authentication, security), functional, analytical, and marketing cookies. You can manage your cookie preferences in the website/app settings. Blocking cookies may impact certain functionalities.

9. Security
We implement reasonable technical and organizational measures (TLS/HTTPS, encryption where applicable, access controls) to protect your data. If you become aware of a breach, please notify us at support@synvall.com.

10. Minors
Synvall is not available to individuals under 18. Access to dating features requires users to be 18+.

11. Changes to this Policy
We may update this Privacy Policy. If material changes occur, we will notify you in advance via the website and, where appropriate, by email. Continued use of Synvall after changes take effect constitutes acceptance.

12. Contact

For inquiries, privacy requests, or complaints: support@synvall.com
Phone (calls only): +1 786-796-1506

If you believe your data has been mishandled, you also have the right to lodge a complaint with your local data protection authority.